Monday, October 12, 2009

Snow Leopard Roundup

Well it's been over a month now since Apple released "Snow Leopard" (version 10.6 of it's popular operating system OS X). From first reports, the upgrade seems to be a non-event for most. Two enterprise clients (those with at least 1000 upgrades) are reporting a 98% success rate on the upgrades while the power user community (the hardest group to win over) is reporting satisfaction ratings in line with past upgrades.

The roundup of popular issues and potential fixes:

BLUETOOTH
Several reports that Bluetooth devices fail after the upgrade. While ZuCom has not seen this in volume we can validate that deleting the devices and re-paring quickly solved the problem

NETWORK
In most cases we've seen no issues however some wireless network profiles needed the password (WEP Key, WPAx Password, etc.) re-entered

HOME FOLDERS
CNET has reported that "several" users have lost there home folders and even posted a detailed account of how to restore the home folders. While we've not seen this at all, the potential may exist, and especially in consumer environments where setup profiles can "drift" from the norm. Another reason to do a full backup before you do any upgrade.

GPG-Mail
The wildly popular open source GPGMail v1.2.0 plugin for OSX Mail.app does not work in Snow Leopard. This is something that was found in the later beta's and remain's a major problem in the Power User community. At issue is the use of an undocumented API in the mail bundle that is no-longer supported in the new v4 of Mail. A developer has posted an interim fix for the community which can be downloaded here. Simply unzip this file and copy it to the /Library/Mail/Bundles folder and re-start Mail and your back in business.

More updates will be posted as they come in. As usual Apple has made the upgrade process painless and smooth. Considering this upgrade is for most the first time they will migrate from a 32bit to 64bit platform it's been relatively quiet. This is a feat that many accomplished technology leaders expected to bring a litany of problems but has really been a non-event. Kudos to Bertrand Serlet and team for getting this one right. If you haven't made the jump yet, just back things up and pounce (pun), from all accounts it's another non-event with many benefits.

-ZuCom


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