Sunday, April 12, 2009

Oracle Siebel CRM OnDemand - IPhone App

For the past 30 days or so ZuCom has evaluated the Oracle Mobile Sales Assistant iPhone Application. This application is FREE from the iTunes store but will require that you have access to an On Demand instance to connect.

Well designed, thought out, and priced just right, this application will be a requirement for anyone living in the Oracle application space. While we did find the application more useful than trying to use the web interface, we found that the smooth transmission of data can be an quirky on EDGE/3G networks. This comes into play when the application has to quit and may represent an area where Oracle (like many others) made design concessions due to the pull back of the original "Push" features. Thankfully Apple is offering this feature in the coming 3.0 iPhone OS and many of us will be eager to upgrade to these new capabilities for transmission of data.

Overall the recommendation is "thumbs up" on this application as any ability to connect back to the office from the road is a boon for productivity and convenience.


-ZuCom

1 comment:

John Carini said...

We make a product called Mobile Edge for Siebel that allows Siebel to be used on the iPhone with a locally installed app and local data. We even support custom fields and any Siebel module that is exposed to web services. See link - http://www.ienterprises.com/siebel-crm-iphone

In full disclosure I work for the company (iEnterprises, Inc.) that makes the Mobile Edge for Siebel product.